The Five Behaviors of a Cohesive Team™
| The Five Behaviors of a Cohesive Team™ has a simple goal: To help people discover how to build a truly cohesive and effective team. Based on Patrick Lencioni’s internationally best-selling leadership fable The Five Dysfunctions of a Team, this assessment-based program focuses on putting The Five Behaviors™ model into practice. |
A productive, high functioning team
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![[THE MICROSOFT STORY]
Allow me paint you a picture about a company that we all know… Microsoft. Microsoft is a leader in the technology field and a company that prides itself on innovation. While all this is true, they are just like your organization….. not immune to having challenges getting their teams to work in sync.](/i/images/5BSlideshow/_puThumb/Slide3.PNG)
![[STRATEGIZING FOR SUCCESS]
With this big shift, she wanted to arm her team with the right tools to excel. She wanted to make a lasting impact that would transform their team culture into a COHESIVE team](/i/images/5BSlideshow/_puThumb/Slide6.PNG)
![[THE SOLUTION]
So she sought out a trusted advisor. We all have our “go to” people when we have an organizational problem to solve.
Together, they created a 6 month team and leadership development program that aimed to:
-establish a common language for the team to communicate
-standardize expectations to improve accountability
-strengthen leadership abilities
-and create an emotionally intelligent culture](/i/images/5BSlideshow/_puThumb/Slide7.PNG)
![[THE KICK-OFF]
Darci and her team decided to have a 2 day off site kick off and focused on the foundation of the Five Behaviors model…vulnerability-based trust
Let’s take a look at what Darci has to say about implementing The Five Behaviors at Microsoft.](/i/images/5BSlideshow/_puThumb/Slide8.PNG)
![[THE RESULTS]
Using The Five Behaviors of a Cohesive Team as the foundation they created a process for teamwork and look at these results: According to Darci,
The team is much more visible
The impact of what they do is clearer
Improved their working relationships across the org
They’re more productive](/i/images/5BSlideshow/_puThumb/Slide10.PNG)
![[THE IMPACT]
The impact of this program had immeasurable results. Darci went on to explain that… “people felt heard”
So wouldn’t we all love the opportunity to have the kinds of conversations with our teams that result in a deeper level of comfort with each other as well as respect.](/i/images/5BSlideshow/_puThumb/Slide11.PNG)
![[YOUR TEAMS CAN DO BETTER]
I'm here to tell you our teams can do better no matter what stage they are at. Darci needed a blueprint to move her team forward and to set them up for success. She did not have dysfunction…per se on her team, however there are teams that have pure dysfunction on their team and no clear way to work through it.](/i/images/5BSlideshow/_puThumb/Slide13.PNG)
![[CHARACTERISTICS OF DYSFUNCTIONAL TEAMS]
I’m sure of you have experienced what it feels like to be on a dysfunctional team.
To that end, Turn to your neighbor and discuss what if feels like to be part of a dysfunctional team?
-- what thing were you thinking. What did you hear?
Here’s what we’ve heard….](/i/images/5BSlideshow/_puThumb/Slide14.PNG)
![[CHARACTERISTICS OF COHESIVE TEAMS]
When you are able to give your teams the tools to work through issues that every organization faces, you are able to set them up for success. You are able to reduce turnover. And you are able to directly impact your organization…your team, and yourself in a good way.](/i/images/5BSlideshow/_puThumb/Slide17.PNG)
![[THE FIVE BEHAVIORS MODEL]
The framework to get there is using The Five Behaviors
The greatest idea is useless if left unsaid and the greatest tool in the world is useless if unused. The process doesn’t have to be complicated. In fact, keeping it simple is critical. The reason why our tools are so successful is because they are sticky…..meaning they are easy to use and easy to remember.](/i/images/5BSlideshow/_puThumb/Slide18.PNG)
![[THE PROCESS – HOW TO?]
Now, you’re probably asking yourself okay… that’s all well and good, but how does it work? What are the steps?](/i/images/5BSlideshow/_puThumb/Slide19.PNG)
![[THE ASSESSMENT]
And it all starts with an assessment. Each individual will respond to 3 sets of questions
DiSC OR All Types – what is their behavioral style Questions about the specific team.
Team culture question
It takes about 20 minutes to complete.](/i/images/5BSlideshow/_puThumb/Slide20.PNG)
![[THE PROFILE/REPORT]
Output is individual and Team results
There’s a narrative report generated for each person on the team. It contains insights and actionable tips for working on and with your team.
you’ll see a color-coded pyramid. This is your teams results snapshot. Don’t fear. A lot of teams are in the red. It’s okay.](/i/images/5BSlideshow/_puThumb/Slide21.PNG)
![[TEAM SURVEY]
When you want to know what is going on in your team…just ask. But you have to ask the right questions and the Five Behaviors gives you the right questions to ask that will lead to discussion and action.](/i/images/5BSlideshow/_puThumb/Slide22.PNG)
![[THE CULTURE]
When your team is able to get to the culture portion your able to discuss the dynamic of the group and set norms for future engagements…..creating that common language that individuals need.](/i/images/5BSlideshow/_puThumb/Slide23.PNG)
![[TAKE ACTION]
SMART Goals- Behaviors only change when you take actions to do so. The Five Behaviors allows you discuss what is going on then put an action plan in place. No matter what tool you use….what workshop you attend, if you do not take action nothing will change.](/i/images/5BSlideshow/_puThumb/Slide24.PNG)
![[CONFLICT]
When teams are able to trust each other they are able to engage in healthy conflict without the fear of interpersonal issues getting in the way.](/i/images/5BSlideshow/_puThumb/Slide30.PNG)
![[CONFLICT TEAM MAP]
By far the participants in the beta favorite part of the assessment. This maps tells story of your team and is able to bring…often times some much needed…. self-awareness to your group.](/i/images/5BSlideshow/_puThumb/slide322.png)
![[TEAMS THAT FOCUS ON COLLECTIVE RESULTS]
What kinds of things would you see from a team that is working together to produce results.
Each one is a deliberate choice made by the team.
They require discipline and persistence. But the pay off can be big.](/i/images/5BSlideshow/_puThumb/Slide44.PNG)
![[PROGRESS REPORT]
We highly suggest you measure the progress of our team. In 6-12 months after you’ve taken a team through the program, run a progress report. This isn’t a one-time training workshop.
You’ll want to re-assess your teams and check their progress since the last 5B session.
If you want to see more detail we have sample assessments in each folder.
Connect with your Partner to review in more detail.](/i/images/5BSlideshow/_puThumb/Slide482.png)
This Comprehensive Program Includes:
Profile
- 36-page highly personalized assessment results for individual and team
- Strong visuals illustrate key messages
- Context-specific feedback
- Tips and strategies for improving teamwork effectiveness
- Opportunity for building an action plan
Modular Facilitation
Seven modules from 1 to 3 ½ hours in length. Each module includes:
- Facilitator’s Guide in MS Word
- Participant handouts in MS Word
- PowerPoint with embedded video
Module 1: Introduction: Introduces The Five Behaviors of a Cohesive Team Model
Module 2: Building Trust: Teaches the concept of vulnerability-based trust
Module 3: Mastering Conflict: Helps participants understand the benefits of healthy conflict
Module 4: Achieving Commitment: Shows how clarity and buy-in are key to achieving commitment
Module 5: Embracing Accountability: Stresses the importance of peer-to-peer accountability
Module 6: Focusing on Results: Emphasizes that collective results are more important than individual goals
Module 7: Review and Action Plan: Allows participants to review what they’ve learned and to create an action plan to improve the team’s productivity
The fully scripted Facilitator’s Guide includes supporting presentation materials and participant handouts. Through the use of experiential activities, video, and discussion, an intact team is lead through the powerful The Five Behaviors model, learning and practicing the behaviors that will make the team more cohesive and improve its performance.
Annotated Team Report
This tool is used by the facilitator when preparing for a team session. The report is a copy of the team profile with the following notations:
- Expanded explanation of profile content
- Scoring interpretation
- Resources for additional information
- Indicators of personalized/tailored content
In addition, an appendix includes a ranking of all assessment items by team average and the team’s percentile for each of The Five Behaviors.
Easily Customizable
Create an end-to-end teamwork development program or concentrate on specific areas. Switch out video clips and modify the Facilitator’s Guide, PowerPoint® slides, and handouts. Add or delete sections to fit any time frame.
Podcasts
Hear first-hand how to interpret The Five Behaviors reports so you can easily and thoroughly answer participant questions. Contains insightful information from our Director of Research that you can’t find anywhere else. The podcast is broken up into short clips that cover The Five Behaviors model, the team profile, and the Annotated Team Report.
- Sample Facilitator’s Guide Module
- Program Overview
Engaging Video
Over 40 Minutes of Classroom Video:
- Wrong-Way/Right-Way Videos: 10 segments of contemporary teamwork examples—one right way and one wrong way example for each of The Five Behaviors—to spark learning and generate powerful conversations that serve as a basis for further action
- Featuring Patrick Lencioni: In his engaging personal style, Pat describes The Five Behaviorsand why they matter for cohesive teams, illustrates the conflict continuum, and explains how to conduct the Personal Histories exercise and why it’s valuable.
- The Models: clips that introduce and explain The Five Behaviors Model and the Everything DISC® model
Pick and choose clips that fit your needs. Use video clips as stand-alones, integrated with the standard presentation, or worked in to your custom presentation.
Nearly 50 Minutes of Additional Video for the Facilitator’s Reference
These clips provide additional information for the facilitator, including tips for facilitation, more explanation and stories for each of the five behaviors, and specific guidance for working with team leaders.
A Participant Orientation Video
This optional video serves as a preamble to taking the assessment, briefly describing the assessment and providing pointers for the participants about taking the assessment.
- Intro to The Five Behaviors Model
- Trust: Wrong Way
- Trust: Right Way
- Patrick Lencioni on Trust
- Patrick Lencioni on the Power of Teamwork